Effective Date: March 5, 2026

Calrenic (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website.

This policy applies to users located in the United States, the European Economic Area (EEA), the United Kingdom, and other regions where applicable privacy laws apply.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website, we may collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

2. Personal Information You Provide

When you place an order, create an account, or subscribe to our email list, we may collect the following information:

Full name
Email address
Shipping address
Billing address
Phone number
Payment information
Order history
Any information you provide when contacting customer support

Payment information is processed securely by our third-party payment providers. We do not store full payment card details on our servers.

3. Automatically Collected Information

When you browse our website, we may automatically collect certain information about your device and browsing activity. This may include:

IP address
Browser type and version
Device type
Operating system
Time zone
Pages visited
Referring websites
Time spent on pages
Interaction data such as clicks and scrolling behavior

This information helps us understand how customers use our website and allows us to improve user experience and website performance.

4. Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help websites function properly and remember user preferences.

We use cookies for several purposes, including:

Essential cookies that allow the website to operate properly
Analytics cookies that help us understand website traffic and usage
Performance cookies that improve functionality and loading speed
Marketing cookies that allow us to show relevant advertisements

Some cookies may be placed by third-party services such as analytics providers and advertising platforms.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

5. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Processing and fulfilling your orders
Providing order confirmations and shipping updates
Responding to customer service requests
Improving website performance and user experience
Personalizing your shopping experience
Sending promotional emails and marketing communications (if you opt in)
Preventing fraudulent transactions and ensuring security
Complying with legal obligations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional message.

6. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share certain information with trusted service providers who help us operate our business. These may include:

Payment processors
Shipping and logistics providers
E-commerce platform providers
Email marketing services
Analytics providers
Fraud prevention services

These partners are only permitted to use your information as necessary to perform services on our behalf and are required to maintain appropriate data protection measures.

We may also disclose information when required to comply with legal obligations, enforce our policies, or protect our rights.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

These measures include:

Secure server infrastructure
Encrypted payment processing
Restricted access to sensitive information
Regular security monitoring

While we work hard to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining transaction records, resolving disputes, complying with legal obligations, and enforcing our agreements.

When your information is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights (GDPR – European Users)

If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR). These rights may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal data
The right to restrict or object to certain types of data processing
The right to data portability
The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the contact information provided below.

10. Your Privacy Rights (United States)

Depending on your state of residence, including states such as California, you may have rights related to your personal data. These rights may include:

The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to request correction of inaccurate information
The right to opt out of certain data sharing for advertising purposes

To submit a privacy request, please contact us using the email listed in this policy.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal data from a child has been collected without appropriate consent, we will take steps to delete that information.

13. International Data Transfers

Because we operate internationally, your information may be transferred to and processed in countries outside of your country of residence, including the United States.

When transferring personal data from the European Economic Area or the United Kingdom, we take appropriate safeguards to ensure that your data remains protected in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make updates, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically to stay informed about how your information is protected.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: support@calrenic.com

We are committed to protecting your privacy and ensuring transparency in how your information is handled.